How far in advance should I order my cake?

Please allow a minimum 10 days notice before your event date, but more time is appreciated and will ensure your date is still available. Late orders may incur a rush fee.

How do I place an order?

Please submit your order through the online order form.

Do you require a deposit?

Kristina Ann Cakes requires prepayment to confirm an order, but a $25 non-refundable deposit can be made for events farther out, if needed. If this is the case, payment in full is required two weeks prior to event date. Wedding orders require a non-refundable deposit of $75. Orders over $300 are required to submit full payment no less than four weeks prior to the event date. 

How do I pay you?

Pre-payment is required, and is generally paid through an invoice that is emailed to you once your order details are complete. Please note: Orders are not confirmed until payment is received. 

I found a cake online that I love, can I order it?

Sure thing! I can't guarantee it will be an exact replica, but it will certainly be a close cousin with a little Kristina Ann Cakes personality.

Do you deliver?

Yes, in the Treasure Valley, with exceptions and for a fee. Wedding deliveries to McCall, Twin Falls, Sun Valley, Tamarack, etc. can be coordinated as needed. Please indicate if you would like your order delivered (and the delivery location) on the online order form.

Can I pick up my cake the day before the event?

Absolutely! All cakes can be eaten 24-48 hours after collection. I always recommend they stay refrigerated, and wrapped in plastic if possible. Bring to room temperature about an hour before serving, and keep it out of direct sunlight. 

How do I care for the cake after collection?

Keep the cake box on the floor of your car and make sure the air conditioning is on (even in the winter!). The floor is the flattest and most stable part of the car. Try to avoid putting it on the seat, as it can cause the cake to slope during transportation. Keep your cake refrigerated (not frozen) and bring to room temperature about an hour before serving. 

I'm traveling with my cake to the event location - should I mention this?

YES PLEASE! Cakes are tall and fragile, so please mention if you will be doing any traveling after pickup/delivery. 

Can you ship an order to me?

No, unfortunately not. Our treats are just too delicate and there is no way to ensure they would arrive in one piece. 

Do you have a storefront I can visit?

Not at this time. All orders are currently made in my SE Boise home kitchen under the Idaho Cottage Food Bill. 

Do you make wedding cakes?

Oh YAS! Send me an inquiry through the online order form or use the contact form.

Do you offer wedding tastings?

You betchya! Basic tastings boxes are $30 and include up to 3 flavor combinations (pre-set from our menu, or customized!). The tasting fee is deducted from any order of $200+. Please provide at least 2 weeks notice when ordering a tasting box.

Do you make vegan cakes?

Yes, we do! However, vegan buttercream is typically unstable and will limit some design options. Also: Please note while we take care to keep your order vegan, Kristina Ann Cakes is not a certified vegan kitchen so there is a risk of cross-contamination. If this is a concern for you, please use a bakery that specializes in allergy-free products. 

What about gluten free cakes? Oh, and I have a deadly tree nut allergy. Can you ensure my cake will be safe?

While we will do our best to accommodate your dietary needs (including gluten and tree nuts), Kristina Ann Cakes is NOT a certified allergy free kitchen so there is a risk of cross-contamination. If this is a concern for you, please use a bakery that specializes in allergy-free products.

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